Frequently Asked Questions
Find answers to common questions about Highground Cafe
General Questions
What is Highground Cafe?
Highground Cafe is a cannabis dispensary located in Pictou Landing First Nation near Trenton. We offer a wide selection of quality cannabis products including flower, concentrates, edibles, vapes, and CBD wellness products for customers 19+.
Where are you located?
Fisher's Grant 24, 6628 Pictou Landing Rd, Pictou Landing, NS B0K 1X0
We're located on Pictou Landing First Nation, easily accessible from Trenton, Echo Bay, Desbarats, Bruce Mines, Blind River, Elliot Lake, and throughout Northern Nova Scotia.
Get DirectionsWhat are your hours?
- Monday - Friday: 9:00 AM - 9:00 PM
- Saturday - Sunday: 12:00 PM - 6:00 PM
Hours may vary on holidays. Call ahead to confirm: (902) 616-2611
Ordering & Payment
How do I place an order?
- Browse our products online at Highground Cafe or Cannabis Products
- Add items to your cart
- Submit your order with contact information
- Come to our store to pick up and pay in cash
For more details, see our How to Order page.
What payment methods do you accept?
We accept cash and debit (Interac). Payment is made at the time of pickup.
We do not accept credit cards.
Do you offer delivery or shipping?
No, we currently offer in-store pickup only. All orders must be picked up in person at our Pictou Landing location. We do not offer delivery or shipping services.
Can I order online and pick up later?
Yes! You can browse our products online, add items to your cart, and submit your order. Then come to our store during business hours to pick up your order and pay in cash.
We recommend picking up orders within 7 days of placement.
Cannabis Questions (Cannabis Products)
Do I need to be a member to shop?
No membership is required! Anyone 19+ with valid government-issued photo ID can shop at Highground Cafe.
Simply bring your ID to verify your age at the time of pickup.
What ID do I need to show?
You must present valid government-issued photo ID showing you are 19 years of age or older. Acceptable forms of ID include:
- Driver's License
- Passport
- Ontario Photo Card
- Canadian Citizenship Card with photo
Expired IDs are not accepted. Your ID will be checked at the time of pickup for all cannabis purchases.
What is the legal age to purchase cannabis?
You must be 19 years of age or older to purchase cannabis products in Ontario. This applies to all cannabis products including flower, edibles, vapes, concentrates, and CBD products.
Can I return cannabis products?
Due to health and safety regulations, cannabis products cannot be returned once they have left our store.
Please inspect your order carefully before leaving. Our staff will verify your order with you at the time of pickup.
For full details, see our Return Policy.
Contact & Support
How can I contact you?
Phone: (902) 616-2611
Visit our Contact page for more information and directions.
Do you have social media?
Yes! Follow us on Facebook for updates, specials, and new products:
Can I check if a specific product is in stock?
Yes! Call us at (902) 616-2611 to check product availability before making the trip. Our staff will be happy to help you and can even set items aside for pickup.
Still Have Questions?
We're here to help! Contact us by email or visit us in person.